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What Are You Really Saying?

Chiro.Org Blog: “The single biggest problem, in my opinion, is that too many chiropractors talk too much,” says Bill Esteb, owner of Patient Media. “Most people think effective communication is about eloquent, suave answers, but behind that is the ability to listen. I’ve met a lot of chiropractors who aren’t good listeners, because they confuse listening with hearing. One is a physiological act; the other is a social skill.” […]