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Developing a Chiropractic Practice
Introduction
Health Practice Structure
The Business Side of Profession Practice
The Need for Advanced Planning
Matching Personal Desires with Career Aspirations
Professional Goal Setting
Time Management
Improving Reading Dynamics
Developing a Professional Image
Personalizing Health Care
Fulfilling Human Needs
Humanizing Health Care
Introduction
Types of Practice Relationships
The Private Practice Option
Purchasing a Practice
Selecting the Area and Site
Space Renting or Leasing Considerations
Establishing a Professional Environment
Obtaining Necessary Equipment and Supplies
Financing a New Practice
Preparing a Loan Application
Introduction
Policies vs Procedures
Practice Planning
Telephone Impressions
The Reception Area
The Appointment System
The Departing Patient
Case Management Records
Other Records and Forms
Office Records Maintenance
Common Communication Pitfalls
Mail and Correspondence Processing
Personalized Form Letters
Filing Requirements and Systems
Reminder and Followup Systems
Reports
Office Supplies
Purchasing Control
Inventory Considerations
Small Business Regulations
Basic Tax Planning
Optional Equipment
Office Cleaning and Repair Services
Periodic Inspections
Procedural Changes
Travel Arrangements
Basic Organization
Bookkeeping Requirements
Accounting Methods
Accounting Systems
Pegboard Systems
Accounts Receivable
Patient Ledgers
Typical Billing Procedures
Patient Statements
Collection Tasks
Deposits
Balancing
Bank Statements
Accounts Payable Systems
Checking Accounts
The General Ledger
Petty Cash
Payroll Records
Taxes Withheld
Periodic Financial Responsibilities
Daily Reports
Weekly Reports
Monthly Reports
Quarterly Reports
Semiannual Reports
Annual Reports
Strategic Budgeting
Tax Considerations
The Role of the Accountant
Computerized Billing An Option
Administrative Innovations
Introduction
Human Relations and Economics
Maintaining Practice Control
Fee Policies
Fee Schedules
CashBasis Fees
Financial Responsibility
Credit Policies
Presenting the Fee
Answering Questions About Fees
Collection Management
Telephone Collection Procedures
Direct Mail Collection Procedures
Collection Agencies
Credit Regulations
Legal Resolutions
Cancelled Accounts
Expense Budgets
Periodic Fee Evaluations
Practice Efficiency Evaluations
Promotional Allowances
Setting Attainable Goals
Helpful Progress Analyses
Introduction
Basic Practice Psychology
Semantics and Vocabulary
Building Good Will
Developing Chiropractic Consciousness
Handling Complaints and Criticisms
Practical Psychotherapeutics
Introduction
The Variety of Professional Services
The Acute Case
The Chronic Case
Examination Considerations
Reporting Findings
Patient Motivation
The Influence of Staff Attitudes
Motivational Communications
Personalizing Care
The Art of Practice Development
Developing Referral Centers
Referral Acknowledgements
Patient Recall Systems
Patient Reactivation Systems
Sustaining Practice Growth
Auliary Techniques
Children in the Office
The Elderly in the Office
Introduction
Objectives
Getting Noticed, Known, and Remembered
Relating to the Public
Community Organizations
Media Action Projects
Community Action Projects
Industrial Relations
Sustaining Practice Growth
Introduction
Evaluating the Office Insurance Inventory
Public Liability
Property
Professional Liability
Employee Bonding
Disability Protection
Overhead Protection
Corporate Automobile Insurance
ThirdParty Insurance Relations
Major Medical Cases
Worker's Compensation Accounts
Accident Accounts
Medicare and Medicaid Accounts
Simplifying InsuranceClaim Processing
The Insurance Log
Relative Value Schedules
Claims Review
Peer Review
Introduction
Practice Acts and Health Codes
The DoctorPatient Contract
Patient Consent
Treating Minors and Incompetents
Warranties
Case Dismissal
Privileged Communications
The Patient's Right to Privacy
Authorizations and Releases
Medicolegal Reports
Safeguarding Against Malpractice Claims
Serving as an Expert Witness
License Renewal and Continued Education
Introduction
The Role of Assistants
Screening Applicants
Hiring Techniques
Employee Orientation
Employee Training
Personal Appearance and Dress Codes
Optimal Personnel Relations
TwoWay Communications
Handling Staff Problems
Personnel Policies
Staff Benefit Options
Legal Considerations
Control Means Leadership
Performance Evaluation
Management Styles
Strategic DecisionMaking
Goal Achievement via Team Effort
Introduction
Increasing Net Worth
Priority Problems
Developing Cost Consciousness
Logical Cost Cutting
Tax Planning
The Keogh Plan
The Importance of Liquidity
Creative Money Management
Personal Requirements and Provisions
Insurance Management
Savings Management
Choosing the Right Bank
Investment Management
Mutual Funds
The Stock and Bond Markets
Commodity Speculation
Real Estate
The Professional Corporation
Trusts
Attaining Financial Goals
Safeguarding Against a National Economic Collapse
Plan Early for Security and Retirement
Molding Your Own Future
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