Collaborative Care for a Patient with Complex Low Back Pain
and Long-term Tobacco Use: A Case Report

This section is compiled by Frank M. Painter, D.C.
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FROM:   J Can Chiropr Assoc. 2015 (Sep); 59 (3): 216–225 ~ FULL TEXT


Michael B. Seidman, MSW, DC, Robert D. Vining, DC, Stacie A. Salsbury, PhD, RN

Palmer Center for Chiropractic Research,
Davenport, Iowa.

Few examples of interprofessional collaboration by chiropractors and other healthcare professionals are available. This case report describes an older adult with complex low back pain and longstanding tobacco use who received collaborative healthcare while enrolled in a clinical trial. This 65 year-old female retired office worker presented with chronic back pain. Imaging findings included disc extrusion and spinal stenosis. Multiple co-morbidities and the complex nature of this case substantiated the need for multidisciplinary collaboration. A doctor of chiropractic and a doctor of osteopathy provided collaborative care based on patient goal setting and supported by structured interdisciplinary communication, including record sharing and telephone consultations. Chiropractic and medical interventions included spinal manipulation, exercise, tobacco reduction counseling, analgesic use, nicotine replacement, dietary and ergonomic recommendations, and stress reduction strategies. Collaborative care facilitated active involvement of the patient and resulted in decreased radicular symptoms, improvements in activities of daily living, and tobacco use reduction.

Keywords   chiropractic; integrative medicine; interdisciplinary communication; low back pain; patient-centered care; radiculopathy; spinal manipulation; tobacco use cessation

From the FULL TEXT Article:


Older adults with low back pain (LBP) often represent a complex clinical picture due to the inherent challenges of treating LBP especially when combined with multiple co-morbidities. [1–4] Given the potential for such complexity, it is important for clinicians and patients to consider these elements as management plans are designed and implemented. [2, 5] Multidisciplinary collaborative care including care coordination among providers is one possible approach to the management of complex LBP. [1, 2, 6, 7]

Boon and colleagues defined collaborative care as “an interprofessional process for communication and decision making that enables the separate and shared knowledge and skills of health providers to synergistically influence patient care.” [8, 9]

Successful collaboration requires patient interest and involvement [10–12],
mutual respect [9, 10, 12], maintenance of professional autonomy [8, 13, 14],
understanding each team members’ practice scope [9, 13, 15–17],
goal setting [9, 10, 13], and
an openness to discussion and consensus building processes. [13]

Communication models that may support interprofessional collaboration include

telephone consultations [10, 18–20]
or face-to-face meetings [10, 16, 18, 21],
job shadowing experiences [9, 16, 20],
use of electronic medical records [9, 14, 18], and confirming understanding among team members. [12, 19, 21]

This case presentation describes a collaborative effort between healthcare providers and a patient enrolled in a clinical trial on interdisciplinary co-management of older adults with LBP. [20, 22] The trial randomly allocated eligible participants to receive 12–weeks of LBP care under 1 of 3 professional practice models: medical care; concurrent medical and chiropractic care; or collaborative care involving the patient and a medical and chiropractic co-management team. The co-management team collaborated through scheduled phone consultations and a secure, web-based, electronic communication system to share health records between the different health systems involved. [20] The interprofessional practice model emphasized patient goal setting; provider discussions of diagnoses, complicating factors and challenges to treatment; a cooperative treatment approach; monitoring patient status and care challenges; and ongoing support of the patient’s treatment goals. [20] The co-managing practitioners in this case were a doctor of chiropractic (DC) working at a chiropractic research center and a doctor of osteopathy (DO) completing a residency in family medicine. This case report discusses the collaboration process of a DC, DO, and patient engaged in the management of complex LBP in an older adult.

Case presentation

      Clinical history

A 65 year-old female retired office worker presented with LBP and constant radiation to the left gluteal and posterior thigh regions with occasional radiation to the great toe. The LBP first occurred 30 years prior when the patient acquired a flexed and twisted trunk position causing immediate and severe pain. Daily activities became progressively affected, albeit gradually over 30 years.

This patient’s healthcare seeking for her LBP depicted a common fragmented patient care history of being ‘in the system.’ [23] This fragmented care included multiple primary care evaluations, specialist referrals, repeated imaging studies, minimal attention to co-morbid conditions potentially complicating her LBP, consultations with complementary and alternative providers, and an overall lack of care coordination.

Thirty-four months prior to examination in our clinic, the patient underwent a lumbar magnetic resonance imaging (MRI) scan and an orthopaedic evaluation, which included lumbar radiographs. She then received corticosteroid injections that relieved the pain extending below the knee. Subsequently, the patient received chiropractic care with another provider 6 months prior to our examination. Care from medical and chiropractic providers resulted in partial, temporary improvement. At our initial evaluation, symptoms were severe enough to cause sleep interruption and interfere substantially with activities of daily living (ADL).


The patient reported her LBP at a level of 6 of 10 on the 0–10 numeric rating scale for pain. Examination findings included limited lumbar extension, radiating pain to the left posterior thigh with Valsalva’s maneuver and during a brief walking test [24], and a positive straight leg raise test with radiation to the posterior thigh.


Figure 1

Figure 2

Table 1

Lumbar radiographs obtained from the prior orthopaedic evaluation demonstrated disc narrowing at L4–5 and L5–S1, endplate osteophytosis in the lower thoracic region and throughout the lumbar spine, a 21° left lumbar convexity, mild osteoporosis, arteriosclerotic calcification of the abdominal aorta, calcification within the pelvis consistent with a uterine fibroid, and evidence of abdominal surgery consistent with a history of bariatric surgery and cholecystectomy (Figures 1 and 2). Previous lumbar MRI demonstrated L5–S1 left para-central disc extrusion with slight displacement of the left S1 nerve root and severe bilateral neural foraminal stenosis. At L4–5 there was mild/moderate central canal stenosis, a small central disc protrusion and bilateral foraminal stenosis.


DC evaluation revealed a diagnosis of non-compressive lumbar radiculopathy and neurogenic claudication.25 The examining DO documented a diagnosis of chronic LBP due to a previous injury. Though a straight leg raise test produced symptoms in the posterior thigh, examination by both providers revealed no conclusive evidence for the clinical presentation of compressive radiculopathy despite MRI evidence of nerve root displacement and foraminal stenosis. Table 1 presents the patient’s clinical history and concurrent conditions. Notably, there was a 45–year smoking history (1.5–2 packs of cigarettes/ day), obesity, physical inactivity, and significant ADL impairment.

Case management

      LBP management

Treatment goals were determined jointly at the first chiropractic visit by the DC and patient as: 1) reduction of LBP, 2) improved psychological management of chronic pain and 3) improved ability to perform ADLs. Specifically, the patient hoped to participate in gardening activities with less pain. Goal 1 was addressed by manual lumbar distraction, gentle high velocity manipulation at the left sacroiliac joint [26–29], and manual ischemic compression of associated hypertonic muscles. [30, 31] Goal 2 was supported by the recommendation of a mindfulness meditation technique as a strategy to help manage stress and assist with pain reduction. [32] Goal 3 was supported by the in-office chiropractic treatments and home exercise recommendations consisting of gentle stretching exercises with trunk motions and brisk walking to tolerance. [33, 34] The DC advised tobacco cessation, although this was not a high priority for the patient at first.

The DO initiated a similar goal-setting process, identifying short-term pain management as an objective. To achieve this goal, the DO recommended acetaminophen, emphasizing appropriate dosing and side effects. Weight reduction through physical activity was explored, but no acceptable options were identified as exercise increased the patient’s LBP. The patient agreed to attempt weight reduction through diet modification. The DO also recommended continuation of chiropractic care.

      Tobacco cessation

During the initial DO visit, the patient expressed that her addiction to tobacco was troubling because she was aware it worsened her LBP recovery prognosis. These concerns motivated her and the DO to initiate a trial of nicotine replacement therapy to facilitate smoking reduction. After a review of previous medication use for smoking cessation and prior side effects, a nicotine patch was prescribed.

Table 2

During a subsequent visit, the DC recommended an additional supportive measure of a Personal Quit Plan (PQP), developed during a 30–minute consultation that included the association of smoking and chronic LBP. [35] The PQP was developed for use by DCs, [36] based on the American Cancer Society’s Guide to Quit Smoking. [37] The written PQP included reasons for tobacco cessation, financial implications, a plan for support by family and friends, and a quit date. Additional suggestions included replacements for social cues of tobacco use, stress reduction through breathing and meditation techniques, and behavioral changes, such as removing cigarettes and ashtrays, increased engagement in enjoyable activities such as gardening and constructing puzzles, and drinking water. The patient’s PQP was shared with the DO through the secure health record website. Collaborative communications between the patient and providers confirmed the smoking reduction goal and reinforced team member roles. A summary of interprofessional communications is provided in Table 2.


Figure 3

Figure 3 depicts the patient’s LBP outcomes, smoking habits, and tobacco cessation efforts during the trial. The patient rated her LBP at 1–2 on the 0–10 numerical rating scale at the end of the 12–week intervention, down from 6/10 at baseline. She reported performing some gardening activity, yard-work, and housework with less pain and a reduced amount of pain medication. Both providers made final recommendations, which included continued walking and exercises to improve core stability, acetaminophen for pain relief, limited heavy lifting and twisting motions, and chiropractic and/or medical care as needed.

The patient ceased smoking for 6.5 consecutive days. She discontinued the nicotine patch and resumed tobacco use after experiencing increased psychological stress, LBP, and a side effect of skin irritation. At a subsequent visit to the DO, the patient expressed frustration that “her quitting efforts had been a failure.” The DO congratulated the patient, stating “this was a victory and not a defeat.” The patient considered further smoking cessation efforts, but expressed concern over dealing with life and family stressors without smoking as a coping mechanism. Both providers encouraged continued smoking cessation efforts following discharge.


While best practices for chiropractic care recommend multidisciplinary management when appropriate2, there are few examples available in the scientific literature of interprofessional collaboration that describe chiropractic patients of any age [7, 9, 17, 38], much less for older adults with complex LBP. [2, 17, 39] This 65–year old female patient exhibited chronic LBP diagnosed as non-compressive lumbar radiculopathy and neurogenic claudication complicated by spinal curvature and degeneration, obesity, physical inactivity, impaired ADLs, life stresses, cardiovascular disease, and long standing tobacco use.

Some clinical guidelines support comprehensive multidisciplinary approaches for LBP management, with collaboration encouraged between practitioners [10], while others note the effectiveness of such treatments has not been compared to less intensive programs. [41] Although chiropractic may be delivered concurrently with medical services [42], care coordination or collaboration between patients and providers may not occur. [13, 19, 43] Co-management, referral, and health record sharing between medical doctors and DCs is often limited [7, 42, 44–48] and may result in care fragmentation. [9] Patients and providers may not discuss the concurrent use of conventional and complementary medicine [43], which precludes the opportunity for integrated care and may impact “efficiency, quality, and patient safety in health care delivery systems”. [44] Collaborative care can be essential in expediting timely referral for complicated geriatric conditions. [49, 50]

In the case reported here, tobacco cessation was a main focus of care coordination. The Council on Chiropractic Education urges chiropractors to provide information and resources to every patient who smokes and indicates a willingness to attempt smoking cessation. [51] Both providers evaluated this patient’s tobacco use history, reviewed the relationship between LBP and smoking, and encouraged tobacco cessation both as a pain management strategy and as beneficial for overall health. [35, 37, 52–55] The patient successfully refrained from cigarette smoking for 6.5 days, the longest reported cessation in her 45–year smoking history.

This case supports the concept of improving the effectiveness of health care for chronic LBP in older adults by information sharing and coordinated decision making between practitioners and by incorporating the patient as an active member of the treatment team. [10, 11] A recent focus group study demonstrated older adults’ interest in LBP co-management by chiropractors and medical physicians. [19] Indicators of successful co-management valued by older adults in the study included “patient-centered communication, collegial interdisciplinary interactions between these providers, and health record sharing”. [19] Another qualitative study on treatment coordination in primary care models reported that while continuity and information sharing is important, they are not adequate to provide care coordination for complex health conditions, and patient participation in decision-making must also be incorporated. [9–11, 14]


This case report demonstrated interprofessional collaboration in the treatment of an older adult with complex low back pain and tobacco use by a DC and a DO. Collaboration may improve the treatment effectiveness of musculoskeletal disorders which are often multifactorial in causation. Effective collaboration encompassed interactions between diverse health practitioners and the patient’s opinions and preferences. This healthcare team used a patient-centered approach that included the patient’s participation in goal setting and attainment, health record sharing, structured interdisciplinary communications, and cooperative treatment plans. For successful implementation, a collaborative care model must be specifically selected and tailored for the practice settings involved.


The authors extend appreciation to the patient for actively participating and expressing opinions regarding her health care plan to her providers and for her willingness to share her experience in this case report. We also thank the Genesis Family Medical Center osteopathic physician who co-managed the care of this patient and fostered a team approach as well as Christine Goertz DC, PhD, principal investigator for the clinical trial, and the clinic staff at the Palmer Center for Chiropractic Research who coordinated study activities.

Trial registration: NCT01312233.


No conflicts of interest and no disclaimers to declare.

Funding support:

This work was funded through a grant from the U.S. Department of Health and Human Services, Health Resources Services Administration; grant number R18-HP-15126. This project was conducted in a facility constructed with support from Research Facilities Improvement Grant Number C06 RR15433 from the National Center for Research Resources, National Institutes of Health.


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